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web2023Luxury Salon and Spa
Salon Booking System
An online booking and service catalog that fits premium salon workflows.
Booking UXService CatalogAutomation
85% reduction in no-shows
-85%
No-shows
+64%
Online bookings
+28%
Customer retention
Project Overview
The salon had heavy phone traffic and inconsistent appointment records.
Timeline
5 weeks
Role
UX, Web Development
Deliverables
Booking website
Customer CRM
Reminder automation
Technology
WordPressPHP
Challenge and Goals
The salon had heavy phone traffic and inconsistent appointment records.
Service bundles
Staff scheduling
Automated reminders
Solution Breakdown
Step 01
Integrated a smart booking calendar with staff availability.
Step 02
Added service bundles with time estimates.
Step 03
Automated reminders and review requests.
Visual Highlights
Placeholder imageryOutcome Snapshot
85% reduction in no-shows and a clear story that keeps prospects moving forward.
-85%
No-shows
+64%
Online bookings
+28%
Customer retention
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